24/7 emergency response · metro Atlanta
Fire and smoke damage restoration
A fire is the highest-stakes loss a property takes, and the damage keeps compounding after the trucks leave — acidic soot etching surfaces, odor setting into everything porous, firefighting water soaking the structure. Board-up, cleanup, and a documented path through a five- or six-figure claim.
What's involved
What we do
- Emergency board-up and roof tarping the same day — securing the property is step one
- Soot and smoke residue cleaned before it permanently etches metal, stone, and finishes
- Odor removed at the source — contents, structure, and ductwork, not sprayed over
- Firefighting water extracted and dried as part of the same documented job
Locally, this is one of Atlanta's most-searched restoration services — and the highest-stakes one.
We serve Atlanta, Sandy Springs, Marietta, Decatur, Smyrna, Roswell and the rest of metro Atlanta. Same-region crews, no long waits for someone to drive in.
See all service areas → What it costs in 2026 →Right now, before we arrive
- Enter only when released. The fire department clears the structure first — and even then, short careful trips. Floors, stairs, and ceilings fail after the fire.
- Secure the same day. Board-up and roof tarping protect against weather and theft, your policy expects it, and it's typically claimable. Keep the receipt.
- Don't clean anything yet. Wiping soot grinds it in, and running the HVAC drags it through every room. Photograph and inventory; let cleaning start with the right method.
- Open the claim and ask about ALE. Additional living expenses coverage pays for temporary housing on most policies — knowing it early removes the panic decisions.
How it works
A clear process, start to finish
Call or request a callback
Tell the line what happened and where. Water and storm events run as emergencies — the clock matters in this climate.
Assessment on site
Moisture readings, photos, and a written scope of what needs to happen — before any work begins, so nothing surprises you.
Mitigate & restore
Containment, extraction, drying, removal — the right sequence for the loss, documented step by step as we go.
Insurance squared away
Documentation formatted the way adjusters expect it, and direct coordination with your carrier on covered claims.
Straight answers
Fire & Smoke questions we hear most
The fire was small. Why does the whole house smell?
Smoke doesn't stay where the flames were — it rides air currents and the HVAC system into every room, and its residue keeps reacting with surfaces for days. That's why a kitchen fire can mean cleaning bedrooms two floors away, and why odor work means removing residue from contents and ductwork, not covering the smell.
Can we stay in the house during fire restoration?
For anything beyond minor smoke, usually not — and your policy plans for that. Most homeowners policies carry additional living expenses (ALE) coverage that pays for temporary housing while the property is uninhabitable. Ask your adjuster about ALE early; it takes the pressure off every other decision.
Why does everyone say to start fire cleanup fast?
Two clocks run at once. Soot is acidic — within days it starts permanently etching and discoloring metal, glass, grout, and finishes that were salvageable on day one. And the water used to stop the fire is a full water loss soaking the structure, which in Atlanta's humidity is a mold countdown. Securing, extracting, and stabilizing early protects the claim too.
Get help fast
Tell us what happened
Water, mold, fire, or storm damage — send a few details and we'll call you back to assess it. For active emergencies, calling is fastest: (678) 247-2393.
- 24/7 emergency response for water & storm emergencies
- We document everything for your insurance claim
- Serving all of metro Atlanta
What happens when you reach out
- Tell the 24/7 line (or this form) what happened and where — two minutes.
- We call you back fast to talk it through and set the on-site visit.
- Assessment first, in writing — work starts only when you say go.